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Influence of soft skills, and employee productivity, on organizational performance, a developing field: current state and relationship
Influencia de las habilidades blandas y la productividad de los empleados en el desempeño organizacional, un campo en desarrollo: estado actual y relación
DOI:
https://doi.org/10.15446/dyna.v92n236.117303Palabras clave:
interpersonal skills, employee productivity, hard skills, organizational performance, project management, soft skills (en)habilidades interpersonales, productividad de los empleados, habilidades duras, desempeño organizacional, gestión de proyectos, habilidades blandas (es)
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Soft skills and employee productivity are key factors in sustainability and corporate performance in competitive and dynamic environments. The purpose of this article is to identify current findings related to soft skills, employee productivity and their relationship with organizational performance, and to propose a structural model that allows establishing this relationship. The results of some research conducted individually reveal positive and significant relationships in the proposed fields. Some skills found in the literature are communication, problem solving and decision making. To carry out this research, multiple research papers were collected between 2005 and 2024. A structural equation model was used as a way to propose a relationship between the aforementioned factors. This research theoretically demonstrated that soft skills and employee productivity contribute positively and significantly to organizational performance. Limitations may arise depending on the particularities of the industrial sector and the economic context. Since there is little research in the analyzed fields, this study contributes significantly to the identification of key variables.
Las habilidades blandas y la productividad de los empleados son factores clave en la sostenibilidad y en el desempeño corporativo en entornos competitivos y dinámicos. El propósito de este artículo es identificar los hallazgos actuales relacionados con las habilidades blandas, la productividad de los empleados y su relación con el desempeño organizacional, y proponer un modelo estructural que permita establecer esta relación. Los resultados de algunas investigaciones realizadas de forma individual revelan relaciones positivas y significativas en los campos propuestos. Algunas habilidades encontradas en la literatura son la comunicación, la resolución de problemas y la toma de decisiones. Para llevar a cabo esta investigación se recopilaron múltiples trabajos de investigación entre 2005 y 2024. Se utilizó un modelo de ecuaciones estructurales como forma de proponer una relación entre los factores antes mencionados. Esta investigación demostró teóricamente que las habilidades blandas y la productividad de los empleados contribuyen de forma positiva y significativa al desempeño organizacional. Pueden surgir limitaciones dependiendo de las particularidades del sector industrial y del contexto económico. Dado que existe poca investigación en los campos analizados, este estudio contribuye significativamente a la identificación de variables clave.
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