Publicado

2014-07-01

Elements that define the social responsibility of a product

Aspectos que definen la responsabilidad social del producto

DOI:

https://doi.org/10.15446/dyna.v81n186.39840

Palabras clave:

product design, product responsibility, social responsibility, innovation, enterprise (en)
diseño de producto, producto responsable, responsabilidad social, innovación, empresa (es)

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Autores/as

  • Francesc Xavier Espinach Universitat de Girona
  • Ramon Ripoll Universitat de Girona
  • Josep Tresserras Universitat de Girona
  • Fernando Julian Universidad de Girona
The research is based on the relationships established between the design processes, the products that are the result of such processes and all the other affected actors. The definition of a Socially Responsible Product (PSR), from the point of view of the companies and the designers, is researched, and also, how that concept affects their working processes. The research builds a research framework, by analyzing the tasks developed by the practitioners. This is a qualitative analysis using a Grounded Theory and case studies. The scope of the research includes interviews with junior designers and companies, and the subsequent triangulation the results with the opinions of experts. The main results were the specification of the features that a product must exhibit to be considered socially responsible, together with the proposal to include these categories in the basic specification of the products.
La investigación se fundamenta en las relaciones entre los procesos de diseño, los productos que son el resultado y los actores necesarios que son causantes o resultan afectados. Averigua qué concepto tienen los diseñadores y las empresas sobre Producto Socialmente Responsable (PSR) y cómo el hecho de tenerlo en cuenta puede repercutir en el desarrollo de su trabajo. La investigación construye un marco teórico, analizando las tareas de los profesionales expertos y el modo en cómo desarrollan su trabajo. Se concreta en un análisis cualitativo realizado mediante la Grounded Theory y el estudio de casos. Se han efectuado entrevistas a diseñadores junior y empresas, triangulando posteriormente los resultados con las opiniones de expertos. Los principales resultados han sido la especificación de las categorías necesarias para que un producto pueda ser considerado Socialmente Responsable, junto a la propuesta de incluir dichas categorías en la especificación básica de los productos.

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