Publicado

2014-07-01

Effects of regional infrastructure and offered services in the supply chains performance: Case Ciudad Juarez

Efectos de la infraestructura regional y los servicios en el desempeño de la cadena de suministro: Caso Ciudad Juárez

DOI:

https://doi.org/10.15446/dyna.v81n186.39958

Palabras clave:

supply chain, regional infrastructure, services, Partial Least Squares (PLS). (en)
cadena de suministro, infraestructura regional, servicios, mínimos cuadrados parciales (PLS). (es)

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Autores/as

  • Liliana Avelar-Sosa Universidad Autónoma de Ciudad Juárez - Instituto de Ingeniería y Tecnología
  • Jorge Luis García-Alcaraz Universidad Autónoma de Ciudad Juárez - Instituto de Ingeniería y Tecnología
  • Miguel Gastón Cedillo-Campos Instituto Mexicano del Transporte
  • Wilson Adarme-Jaimes Universidad Nacional de Colombia - Sede Bogotá - Facultad de Ingeniería
In this paper appears an analysis of the effects of regional infrastructure and the services in the supply chains performance in manufacturing companies collated in Ciudad Juarez, Chihuahua, Mexico. To collect the information, 120 surveys were applied to companies, and to obtain a causal with structural equation modelling to explain those effects, a methodology of partial least squares was used with WarpPls 3.0®. The results indicate that a good level in the regional infrastructure has a positive impact on logistics services, and as a consequence in the costs. Also, the regional infrastructure has a positive impact on time delivery of products. Regarding the level of infrastructure (transport, telecommunications, and internet) and services (air, land, financial, legal) in Ciudad Juarez, respondents are considering that it is good, so the product deliveries are complete on time in the past 3 years.
Este trabajo presenta un análisis de los efectos que tienen la infraestructura regional y los servicios en el desempeño de la cadena de suministro en empresas manufactureras de Ciudad Juárez, Chihuahua, México. Para colectar la información se aplicaron cuestionarios a 120 empresas, y para obtener un modelo de ecuaciones estructurales explicativo de los efectos se utilizó la metodología de mínimos cuadrados parciales usando WarpPLS 3.0. Los resultados obtenidos muestran que cuando existe buen nivel en la infraestructura regional se tienen impactos positivos sobre los servicios logísticos; y éstos a su vez impactan en los costos. Asimismo, la infraestructura regional tiene impactos positivos sobre el tiempo de entrega de los productos. Con relación al nivel de infraestructura (transporte, telecomunicaciones, internet) y de servicios (aéreos, terrestres, financieros, legales) en Ciudad Juárez, los encuestados lo consideran bueno por lo que las entregas de producto han sido completas y a tiempo en los últimos 3 años.

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