Publicado

2022-03-25

Roadmap for the implementation of robotic process automation in enterprises

Hoja de ruta para la implementación de la automatización robótica de procesos en las empresas

DOI:

https://doi.org/10.15446/dyna.v89n220.99205

Palabras clave:

Robotic process automation, 4.0 Industry, digital workforce (en)
automatización robótica de procesos, Industria 4.0, fuerza de trabajo digital (es)

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Autores/as

This research formulates significant steps to allow organizations to perform digital transformation using Robotic Process Automation - RPA. This study proposes a roadmap obtained from conclusions of experimental exercises in Colombian industries. It clarifies the benefits and impacts of using RPA to automate processes within an organization, prioritizing the actions that generate new RPA management models and leading organizations towards their digitalization using RPA. This article also provides some successful RPA experiments using the proposed roadmap, showing them the quantitative and qualitative benefits of the process. The results of the robots built present significant efficiencies in the intervened processes, free time for workers, speed in the execution of tasks, and availability of information for advanced analysis.

Esta investigación formula pasos importantes que permiten a las organizaciones realizar una transformación digital mediante la automatización robótica de procesos (RPA). Este estudio propone una hoja de ruta proveniente de conclusiones en ejercicios experimentales en industrias colombianas y aclara los beneficios e impactos del uso de RPA para automatizar procesos dentro de una organización, priorizando las acciones que generan nuevos modelos de gestión de RPA y liderando a las organizaciones hacia su digitalización usando RPA. Este artículo también proporciona algunos experimentos de RPA exitosos usando la hoja de ruta propuesta, mostrando sus beneficios cuantitativos y cualitativos sobre los procesos. Los resultados de los robots construidos presentan eficiencias significativas en los procesos intervenidos, liberan tiempos de los trabajadores, velocidad en la ejecución de las tareas y disponibilidad de la información para análisis avanzados.

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Cómo citar

IEEE

[1]
F. Lievano Martinez y J. D. Fernandez Ledesma, «Roadmap for the implementation of robotic process automation in enterprises», DYNA, vol. 89, n.º 220, pp. 81–89, mar. 2022.

ACM

[1]
Lievano Martinez, F. y Fernandez Ledesma, J.D. 2022. Roadmap for the implementation of robotic process automation in enterprises. DYNA. 89, 220 (mar. 2022), 81–89. DOI:https://doi.org/10.15446/dyna.v89n220.99205.

ACS

(1)
Lievano Martinez, F.; Fernandez Ledesma, J. D. Roadmap for the implementation of robotic process automation in enterprises. DYNA 2022, 89, 81-89.

APA

Lievano Martinez, F. & Fernandez Ledesma, J. D. (2022). Roadmap for the implementation of robotic process automation in enterprises. DYNA, 89(220), 81–89. https://doi.org/10.15446/dyna.v89n220.99205

ABNT

LIEVANO MARTINEZ, F.; FERNANDEZ LEDESMA, J. D. Roadmap for the implementation of robotic process automation in enterprises. DYNA, [S. l.], v. 89, n. 220, p. 81–89, 2022. DOI: 10.15446/dyna.v89n220.99205. Disponível em: https://revistas.unal.edu.co/index.php/dyna/article/view/99205. Acesso em: 16 mar. 2026.

Chicago

Lievano Martinez, Federico, y Javier Dario Fernandez Ledesma. 2022. «Roadmap for the implementation of robotic process automation in enterprises». DYNA 89 (220):81-89. https://doi.org/10.15446/dyna.v89n220.99205.

Harvard

Lievano Martinez, F. y Fernandez Ledesma, J. D. (2022) «Roadmap for the implementation of robotic process automation in enterprises», DYNA, 89(220), pp. 81–89. doi: 10.15446/dyna.v89n220.99205.

MLA

Lievano Martinez, F., y J. D. Fernandez Ledesma. «Roadmap for the implementation of robotic process automation in enterprises». DYNA, vol. 89, n.º 220, marzo de 2022, pp. 81-89, doi:10.15446/dyna.v89n220.99205.

Turabian

Lievano Martinez, Federico, y Javier Dario Fernandez Ledesma. «Roadmap for the implementation of robotic process automation in enterprises». DYNA 89, no. 220 (marzo 23, 2022): 81–89. Accedido marzo 16, 2026. https://revistas.unal.edu.co/index.php/dyna/article/view/99205.

Vancouver

1.
Lievano Martinez F, Fernandez Ledesma JD. Roadmap for the implementation of robotic process automation in enterprises. DYNA [Internet]. 23 de marzo de 2022 [citado 16 de marzo de 2026];89(220):81-9. Disponible en: https://revistas.unal.edu.co/index.php/dyna/article/view/99205

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CrossRef citations3

1. Danijel Horvat, Miloš Pjanić, Rajko Ivanišević, Luka Gluščević. (2025). The impact of robotic process automation in financial institutions. BizInfo Blace, 16(2) https://doi.org/10.71159/bizinfo250016H.

2. Josselyn Flores-Panaifo, Wilver Auccahuasi. (2025). Implementation of RPA for Automated Access Management in Information Systems in a Financial Company. 2025 6th International Conference on Data Intelligence and Cognitive Informatics (ICDICI). , p.1567. https://doi.org/10.1109/ICDICI66477.2025.11134879.

3. Eija Hartikainen, Virpi Hotti, Markku Tukiainen. (2025). Business-Driven Data Model for Consistent Software Robot Monitoring in 24/7 Environments. IEEE Access, 13, p.169929. https://doi.org/10.1109/ACCESS.2025.3611303.

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