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Extending the TOE Framework for Digital Twin Adoption in Latin American Project Management
Ampliación del marco TOE para la adopción de gemelos digitales en la gestión de proyectos en América Latina
DOI:
https://doi.org/10.15446/ing.investig.120958Keywords:
digital twin, emerging economies, project management, sociotechnical systems, technology adoption, TOE framework (en)gemelo digital, economías emergentes, gestión de proyectos, sistemas sociotécnicos, adopción de tecnología, marco TOE (es)
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This study uses an explanatory mixed-methods design to develop and validate a DT–PM (digital twins-project management) maturity framework. To this effect, it combines a cross-sectional survey of 200 professionals working in PM, six in-depth case studies, and, as part of a design science research (DSR) cycle, a representative sample of individuals working in PM. The results extend the technology-organization-environment (TOE) framework by incorporating time-based project factors such as stakeholder movement and workflow plasticity. Taken together, these factors account for 71% of the difference in implementation success. The analysis reveals significant sociotechnical contradictions with direct effects on PM practice, namely an authority paradox and a 15% threshold phenomenon for initial project viability, which provides managers with a clear way to assess whether benefits are being realized. The maturity framework validated in this study is an organized diagnostic tool that ensures that DT capabilities are aligned with project lifecycle stages and PM knowledge areas. This study concludes that successful DT adoption in the cases examined entails not only upgrading technology but also addressing sociotechnical alignment. This involves moving from a technology-centered implementation towards adaptive project governance and organizational learning in environments with limited resources.
Este estudio utiliza un diseño explicativo de métodos mixtos para crear y confirmar un marco de madurez DT-PM (gemelos digitales-administración de proyectos). Para ello, combina una encuesta transversal a 200 personas que trabajan en la gestión de proyectos, seis estudios de caso en profundidad y, como parte de un ciclo de investigación en ciencias del diseño (DSR), una muestra representativa de personas que trabajan en la gestión de proyectos. Los resultados se suman al marco tecnología-organización-entorno (TOE) al incluir factores temporales del proyecto, como el movimiento de las partes interesadas y la plasticidad del flujo de trabajo. Estos factores juntos representan el 71 % de la diferencia en el éxito de las implementaciones. Se observan contradicciones sociotécnicas significativas en el análisis que tienen efectos directos en la práctica de la gestión de proyectos, i.e., una paradoja de autoridad y un fenómeno de umbral del 15 % para la viabilidad inicial del proyecto, lo que ofrece a los gestores una forma clara de medir si se está obteniendo un beneficio. El marco de madurez que se valida en este trabajo es una herramienta de diagnóstico organizada que garantiza que las habilidades de DT estén en consonancia con las etapas del ciclo de vida de un proyecto y las áreas de conocimiento de la gestión de proyectos. Este estudio concluye que la adopción exitosa de DT en los casos estudiados significa no solo actualizar la tecnología, sino también abordar la alineación sociotécnica. Esto implica pasar de una implementación centrada en la tecnología a una gobernanza de proyectos adaptable y a un aprendizaje organizacional en entornos con recursos limitados.
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Copyright (c) 2025 Gabriel Silva Atencio, Roberto Bonelli Alzamra
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