Published

2017-05-01

Methodology of synchronization among strategy and operation. A standards-based modeling approach

Metodología de sincronización entre la estrategia y la operación. Un enfoque de modelado basado en estándares

DOI:

https://doi.org/10.15446/ing.investig.v37n2.60869

Keywords:

Enterprise architecture, strategic alignment, intentional modeling, goal models, goal orientation, BMM, i*, BPMN, BPM. (en)
Alineación estratégica, modelado intencional, modelado de objetivos, arquitectura empresarial, orientación a metas, BMM, i*, BPMN, BPM (es)

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Authors

  • VICTOR EDWIN COLLAZOS UNIVERSIDAD NACIONAL DE COLOMBIA
  • HELGA DUARTE AMAYA UNIVERSIDAD NACIONAL DE COLOMBIA
Enterprise Architecture (EA) has gained importance in recent years, mainly for its concept of “alignment” between the strategic and operational levels of organizations. Such alignment occurs when Information Technology (IT) is applied correctly and timely, working in synergy and harmony with strategy and the operation to achieve mutually their own goals and satisfy the organizational needs.Both the strategic and operational levels have standards that help model elements necessary to obtain desired results. In this sense, BMM and BPMN were selected because both have the support of OMG and they are fairly well known for modelling the strategic level and operational level, respectively. In addition, i* modeling goal can be used for reducing the gap between these two standards. This proposal may help both the high-level design of the information system and to the appropriate identification of the business processes that will support it.This paper presents a methodology for aligning strategy and the operation based on standards and heuristics. We have made a classification for elements of the models and, for some specific cases, an extension of the heuristics associated between them. This allows us to propose methodology, which uses above-mentioned standards and combines mappings, transformations and actions to be considered in the alignment process.
La Arquitectura Empresarial (EA) ha ganado importancia en los últimos años, principalmente por su concepto de “alineación” entre los niveles estratégico y operacional de las organizaciones. Dicha alineación ocurre cuando la Tecnología de la Información (TI) se aplica correcta y oportunamente, trabajando en sinergia y armonía con la estrategia y la operación, logrando mutuamente sus propias metas, y alcanzando las necesidades de la organización. Tanto los niveles estratégicos como los operativos tienen estándares que ayudan a modelar los elementos necesarios para obtener los resultados deseados. En este sentido, el BMM y el BPMN fueron seleccionados debido a que tienen el soporte de la OMG y son bastante conocidos para modelar la estrategia y la operación respectivamente; además, el modelado de objetivos i* puede ser utilizado para reducir la brecha entre los dos estándares. Esta propuesta podrá ayudar tanto al diseño de alto nivel del sistema de información como a la identificación apropiada de los procesos de negocio que lo soportarán. Este artículo presenta una metodología para alinear la estrategia y la operación basada en estándares y heurísticas. Hemos realizado una clasificación de los elementos de los modelos y, en algunos casos específicos, una extensión de las heurísticas asociadas entre ellos. Esto nos permite proponer una metodología que utiliza los estándares antes mencionados y que combina mapeos, transformaciones y acciones a considerar en el proceso de alineación.

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COLLAZOS, V. E., & DUARTE AMAYA, H. (2017). Methodology of synchronization among strategy and operation. A standards-based modeling approach. Ingeniería E Investigación, 37(2), 111-119. https://doi.org/10.15446/ing.investig.v37n2.60869
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