Estudio bibliométrico de los modelos de medición del concepto de calidad percibida del servicio en Internet
A bibliometric analysis of models measuring the concept of perceived quality in providing internet service
Étude bibliométrique des modèles de mesure du concept de qualité du service perçue sur internet
Estudo bibliométrico dos modelos de medição do conceito de qualidade recebida do serviço em internet
Keywords:
Marketing de servicios, calidad del servicio al cliente, calidad del servicio en Internet, modelos de evaluación de la calidad del servicio (es)Service marketing, client service quality, Internet service quality, models for evaluating service quality (en)
Marketing de services, qualité du service à la clientèle, qualité du service sur Internet, modèles d’évaluation de la qualité du service (fr)
Marketing de serviços, qualidade de serviço ao cliente, qualidade do serviço em Internet, modelos de avaliação da qualidade do serviço (pt)
Downloads
How to Cite
APA
ACM
ACS
ABNT
Chicago
Harvard
IEEE
MLA
Turabian
Vancouver
Download Citation
Article abstract page views
Downloads
License
Copyright (c) 2006 Innovar
![Creative Commons License](http://i.creativecommons.org/l/by-nc-sa/3.0/88x31.png)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
All contents published by Innovar are open access and licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International copyright license (cc by-nc-nd 4.0).
Once the articles for a specific issue have been selected, and before starting editorial production, authors must sign a transfer of economic rights. Innovar adheres to Colombian regulations on copyright.
Material from this journal may be reproduced or quoted for scholarly purposes, citing the source.
This work is licensed under a Creative Commons License: