Marca de clúster: un enfoque de participación para el desarrollo del clúster
Cluster branding: a participatory approach to cluster development
Marca de cluster: uma abordagem de participação para o desenvolvimento do cluster
DOI:
https://doi.org/10.15446/innovar.v31n81.95579Palavras-chave:
gestión de grupos de interés, identidad de clúster, marca de clúster, marca territorial (es)gestão de grupos de interesse, identidade de cluster, marca de cluster, marca territorial (pt)
Stakeholder management, cluster identity, cluster branding, place branding (en)
Este artículo presenta un nuevo enfoque hacia la gestión y la comunicación de la identidad de clúster (denominada como “desarrollo de marca de clúster”), con base en la literatura académica de marca territorial y gestión de grupos de interés. En el desarrollo del artículo, se postula que una gestión efectiva del desarrollo de la marca de clúster debe de estar fuertemente sustentada en el involucramiento y la interacción de los grupos de interés del clúster en cada paso de este proceso abierto y continuo, así como a su vez en un liderazgo cooperativo y colaborativo capaz de desarrollar momentos de encuentro significativos y promover colaboración entre los grupos de interés del clúster. Diversos profesionales vinculados a la gestión de un clúster pueden usar el concepto de desarrollo de marca de clúster para diseñar estrategias más colaborativas y de “abajo hacia arriba”, orientadas a fortalecer la identificación de los grupos de interés con el clúster y proyectar una sólida imagen del clúster hacia audiencias externas.
This paper introduces a new approach to the management and communication of cluster identity —also known as cluster branding—, drawing on place branding and stakeholder management literature. In this work, cluster branding is conceptualized as an effective brand management strategy that must rely on the involvement and interaction of cluster stakeholders in every step of this open-ended process, as well as on a cooperative and collaborative leadership scheme capable of developing significant encounter moments and fostering collaboration among cluster stakeholders. Practitioners in the field of cluster management could take advantage of the cluster branding concept to design more collaborative and bottom-up strategies aimed at both strengthening stakeholders’ identification with the cluster and projecting a solid cluster image to external audiences.
Neste artigo, apresenta-se uma nova abordagem da gestão e da comunicação da identidade de cluster (denominada “desenvolvimento de marca de cluster”), com base na literatura acadêmica de marca territorial e gestão de grupos de interesse. No desenvolvimento do texto, é argumentado que uma gestão efetiva do desenvolvimento da marca de cluster deve estar fortemente apoiada no envolvimento e na interação dos grupos de interesse do cluster em cada passo desse processo aberto e contínuo, bem como numa liderança cooperativa e colaborativa entre os grupos de interesse do cluster. Diversos profissionais vinculados à gestão de um cluster podem usar o conceito “desenvolvimento de marca de cluster” para elaborar estratégias mais colaborativas e de “baixo para cima”, orientadas a fortalecer a identificação dos grupos de interesse com o cluster e projetar uma sólida imagem deste dirigida a públicos externos.
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