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Problemas culturais e soluções para a adoção de metodologias ágeis: uma revisão sistemática da literatura
Cultural Problems and Solutions for the Adoption of Agile Methodologies: A Systematic Literature Review
Problemas culturales y soluciones para la adopción de metodologías ágiles: una revisión sistemática de la literatura
DOI:
https://doi.org/10.15446/innovar.v35n97.103479Palabras clave:
Agile Methods, Model, Information Technology, Adoption, Organizational Issues, Oganizational Culture (pt)Adoption, agile methods, information technology, organizational issues, organizational culture (en)
adopción, metodologías ágiles, tecnología de la información, problemas organizacionales, cultura organizacional (es)
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As empresas que implementam produtos de software estão cada vez mais buscando entregas em prazos cada vez mais curtos, a fim de aumentar a competitividade, impulsionar a inovação e atender melhor o mercado. Nesse contexto, as metodologias ágeis se tornaram proeminentes, oferecendo processos que muitos gerentes de projeto adotam para acelerar a entrega da solução, ao mesmo tempo que fornecem visibilidade progressiva do avanço do projeto. Essas metodologias são bem recebidas pelos técnicos de tecnologia da informação (TI), pois promovem o trabalho em equipe colaborativo e incentivam a participação de todos os membros da equipe. No entanto, o entusiasmo dos técnicos de TI por si só é insuficiente para uma implementação bem-sucedida. As áreas de negócios dentro das empresas muitas vezes carecem de uma compreensão clara sobre como apoiar de maneira eficaz a adoção de metodologias ágeis. Assim, este trabalho tem como objetivos: 1) identificar desafios organizacionais e soluções relacionadas à adoção de metodologias ágeis em projetos de TI, conforme relatado por estudiosos; 2) categorizar esses desafios e soluções e correlacionar desafios específicos com suas soluções correspondentes; e 3) desenvolver um roteiro para a aplicação prática de soluções ágeis. Para atingir esses objetivos, o estudo empregou pesquisa exploratória e revisão sistemática da literatura. Como resultado, foi proposto um modelo que vincula os desafios identificados às soluções adequadas. A principal limitação deste estudo é a escassez de artigos que abordem os desafios sob a perspectiva empresarial.
Companies implementing software products are increasingly seeking deliverables within ever-shorter timeframes in order to enhance competitiveness, drive innovation, and better serve the market. In this context, agile methods have become prominent, offering processes that many project managers adopt to accelerate solution delivery while providing step-by-step visibility of progress. These methods are well-received by it technicians as they promote collaborative teamwork and encourage the participation of all team members. However, the enthusiasm of it technicians alone is insufficient for successful implementation. Business areas within companies often lack a clear understanding of support for the adoption of agile methods. Thus, this paper aims to: i) identify organizational challenges and solutions related to the adoption of Agile Methods in IT projects, as reported by scholars; ii) categorize these challenges and solutions and correlate specific challenges to their corresponding solutions; and iii) develop a roadmap for the practical application of agile solutions. To achieve these objectives, the study employed exploratory research and a systematic literature review. As a result, a model was proposed linking identified challenges to appropriate solutions. The primary limitation of this study is the reduced number of articles addressing business-related challenges.
Las empresas que implementan productos de software buscan entregar resultados en plazos más cortos, con el objetivo de incrementar su competitividad, impulsar la innovación y responder de manera más eficiente a las demandas del mercado. En este contexto, las metodologías ágiles han cobrado relevancia al ofrecer procesos que muchos gestores de proyectos adoptan para acelerar la entrega de soluciones, proporcionando al mismo tiempo visibilidad progresiva sobre el avance del proyecto. Estas metodologías suelen ser bien recibidas por el personal técnico en tecnologías de la información (TI), ya que fomentan el trabajo colaborativo e incentivan la participación de todos los miembros del equipo. No obstante, el entusiasmo del personal de TI resulta insuficiente para garantizar una implementación exitosa, debido a que las áreas de negocio, en muchas ocasiones, carecen de una comprensión clara sobre cómo apoyar de manera efectiva la adopción de metodologías ágiles. En este sentido, el presente artículo tiene como objetivos: i) identificar los desafíos organizacionales y las soluciones asociadas a la adopción de metodologías ágiles en proyectos de TI, según lo reportado en la literatura académica; ii) categorizar dichos desafíos y soluciones, correlacionando los retos específicos con sus respectivas respuestas; iii) desarrollar una hoja de ruta para la aplicación práctica de soluciones ágiles. Para alcanzar estos objetivos, se llevó a cabo una investigación exploratoria basada en una revisión sistemática de la literatura. Como resultado, se propone un modelo que vincula los desafíos identificados con soluciones adecuadas. La principal limitación del estudio radica en la escasez de artículos que aborden específicamente los desafíos desde la perspectiva del negocio.
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