Publicado

2016-01-01

Factores y prácticas de alto desempeño que influyen en el clima laboral: Análisis de un caso

HIGH PERFORMANCE FACTORS AND PRACTICES AFFECTING WORK CLIMATE: A CASE ANALYSIS

FATORES E PRÁTICAS DE ALTO DESEMPENHO QUE INFLUENCIAM NO AMBIENTE CORPORATIVO: ANÁLISE DE UM CASO

DOI:

https://doi.org/10.15446/innovar.v26n59.54367

Palabras clave:

Gestión de recursos humanos, prácticas de recursos humanos de alto desempeño (PAR), clima laboral. (es)
Human Resource Management, high-performance HR practices, work climate (en)
Gestão de recursos humanos, práticas de recursos humanos de alto desempenho, ambiente corporativo (pt)

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La preocupación de las empresas por el clima laboral ha sido creciente desde su concepción, pues se le atribuye impacto directo en el resultado de las organizaciones. El presente trabajo revisa los conceptos y constructos implicados en la medición de clima laboral, los que se vinculan con prácticas de recursos humanos de alto desempeño (PAR). A la vez se investiga la relación del clima laboral en el desempeño de una empresa de recursos naturales en Chile.

The concern of organizations for work climate has been increasing since its inception, as it is credited with a direct impact on their performance. This work examines the concepts and constructs involved in measuring work climate, linked to high-performance HR practices. Likewise, the relationship of work climate on the performance of a natural resources company in Chile is studied. This research used the responses of 84 workers to a survey on work climate applied in order to evaluate a proposed model. In addition, the importance of climate factors in predicting outcome variables such as satisfaction, motivation and performance was analyzed. For this, statistical factor analysis and logistic regression techniques were used. Organizational environment factors identified in this sample are: Compensation and justice; self-managed teams, teamwork and leadership; quality and effectiveness; communication; environmental sustainability; reducing fear and increasing confidence; work safety and performance support. Results show that the first are the most important and influential: compensation and justice; self-managed teams, teamwork and leadership; quality and effectiveness.
A preocupação das empresas pelo ambiente corporativo tem sido crescente desde sua concepção visto que é atribuído a ele impacto direto no resultado das organizações. Este trabalho revisa os conceitos e constructos implicados na medição do ambiente corporativo, os quais estão vinculados com práticas de recursos humanos de alto desempenho. Paralelamente, pesquisa-se sobre a relação do ambiente corporativo no desempenho de uma empresa de recursos naturais no Chile. Para avaliar um modelo proposto, este estudo utiliza a resposta de 84 trabalhadores que participaram de uma pesquisa de ambiente corporativo. Além disso, pesquisou-se a importância dos fatores de ambiente na previsão de variáveis de resultado, como satisfação, desempenho e motivação. Para isso, utilizaram-se as técnicas estatísticas de análise fatorial e regressão logística. Os fatores de ambiente organizacional identificados nessa amostra são: remuneração e justiça; equipes autogeridas, trabalho em equipe e liderança; qualidade e efetividade; comunicação; sustentabilidade ambiental; redução do medo e aumento da confiança; segurança no trabalho; apoio para o desempenho. Os fatores mais relevantes e inclusivos são os primeiros: remuneração e justiça; equipes autogeridas, trabalho em equipe e liderança; qualidade e efetividade.

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Cómo citar

Zenteno-Hidalgo, Ángela C., & Durán Silva, C. A. (2016). Factores y prácticas de alto desempeño que influyen en el clima laboral: Análisis de un caso. Innovar, 26(59), 119-136. https://doi.org/10.15446/innovar.v26n59.54367

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