Using multi-criteria decision-making for selecting broad-band technology for the National University of Colombia, Bogotá
Selección de una tecnología de banda ancha para la Universidad Nacional de Colombia - Sede Bogotá, usando una técnica de decisión multicriterio
DOI:
https://doi.org/10.15446/ing.investig.v27n1.14792Keywords:
broad-band technology, analytic hierarchy, multi-criteria decision-making, group decision-making, decision support system (en)tecnologías de banda ancha, selección de tecnologías de banda ancha, análisis de procesos jerárquicos, toma de decisiones multicriterio, toma de decisiones en grupo, sistemas de soporte a la decisión, procesos de toma de decisión (es)
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The National University of Colombia, Bogotá, has proposed a project for improving Internet access by using broad band technology. Four possible technologies have been selected in the first step: LMDS, ADSL, cable modem and optical fiber. The analytic hierarchy process (AHP) has been applied for taking such decision. This method, based on multi criteria decision analysis (MCDA) allows decision-taking criteria to be established, pondered and the alternatives evaluated regarding the priorities established for each criterion. Different experts’ opinions have been considered as support during the decision-making process. MCDA was used for ranking these alternatives. AHP was used for helping such decision-making.
La Universidad Nacional de Colombia Sede Bogotá (U.N. Bogotá) ha planteado un proyecto para mejorar sus servicios de acceso a Internet mediante el empleo de una tecnología de banda ancha. En una fase inicial del proyecto se ha tenido que seleccionar la tecnología más adecuada entre las cuatro disponibles en Colombia: LMDS, ADSL, Cable Modem y Fibra óptica. Para adoptar esta decisión se ha aplicado el proceso analítico jerárquico (AHP). Este método, basado en el análisis de decisiones multicriterio (MCDA), permite establecer los criterios de decisión, ponderarlos y valorar las alternativas en función de las prioridades que el decisor establezca para cada criterio. Como apoyo en todo el proceso de decisión se ha considerado la opinión de diferentes expertos. En la presente comunicación se expone el proceso seguido con el objetivo de mostrar que el empleo de métodos basados en el análisis de decisiones multicriterio (MCDA) puede resultar útil a la hora de adoptar decisiones complejas.
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