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A Personnel Selection Model for a Software Development Company based on the ELECTRE III Method and a Variant of NSGA-II
Modelo de selección de personal para una empresa de desarrollo de software basado en el método ELECTRE III y una variante de NSGA-II
Modelo de seleção de pessoal para uma empresa de desenvolvimento de software baseado no método ELECTRE III e uma variante de NSGA-II
DOI:
https://doi.org/10.15446/innovar.v32n85.100657Palabras clave:
Personnel selection, multicriteria decision analysis, multi-objective evolutionary algorithms, ELECTRE-III (en)seleção de pessoal, análise de decisão multicritério, algoritmos evolutivos multiobjetivo, ELECTRE-III (pt)
selección de personal, análisis de decisión multicriterio, algoritmos evolutivos multiobjetivo, ELECTRE-III (es)
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Personnel selection represents a valuable decision-making process that determines, in some way, the competitiveness and performance of an organization. The essential elements of the personnel selection task are the position requirements and the accessible information related to candidates. In this paper, the personnel selection task is modeled as a multicriteria decision-making problem, considering varied competencies and skills to assess the applicants for a specific position. We used this multicriteria model to solve personnel selection cases using sadgage, a decision support system that solves examples of the multicriteria ranking problem in decreasing order based on the preferences of the decision-maker. The electre-iii method is embedded in the software in order to construct a fuzzy outranking relation and a multi-objective evolutionary algorithm to exploit such relation and generate a ranking as a recommendation. This work presents a practical application to a personnel selection problem that evaluates a group of applicants to a software developer job in an enterprise based in northwestern Mexico. We show how the proposed multicriteria procedure offers a recommendation to the decision-maker about the applicants in decreasing order of preferences.
La selección de personal es un proceso de toma de decisiones que determina, en cierta medida, la competitividad y el desempeño de una organización. Los elementos esenciales de esta importante labor son los requisitos establecidos para la vacante y el acceso a información sobre los candidatos. Así, este artículo presenta un modelo para la selección de personal formulado a manera de un problema de toma de decisiones multicriterio, que considera múltiples competencias y habilidades a evaluar entre los aspirantes a una vacante específica. El modelo propuesto fue empleado para resolver casos de selección de personal usando el software sadgage, una herramienta de apoyo a la toma de decisiones que resuelve ejemplos del problema de clasificación multicriterio en orden decreciente, de acuerdo con las preferencias de la persona encargada de decidir. El método electre-iii se integra a dicho software para construir una relación de orden superior difusa y un algoritmo evolutivo multiobjetivo, con el fin de explotar dicha relación y generar un ranking a modo de recomendación. Este trabajo presenta la aplicación práctica de esta metodología a un problema de selección de personal que evalúa a un grupo de aspirantes a la vacante de desarrollador de software en una empresa en el noroeste de México. Lo resultados muestran que el procedimiento multicriterio propuesto ofrece al tomador de decisiones una recomendación sobre los aspirantes al puesto en orden decreciente de preferencias.
A seleção de pessoal é um processo de tomada de decisões que determina, em certa medida, a competitividade e desempenho de uma organização. Os elementos essenciais desse importante trabalho são os requisitos estabelecidos para a vaga e o acesso à informação sobre os candidatos. Assim, este artigo apresenta um modelo multicritério para a tomada de decisões na seleção de pessoal, que considera múltiplas competências e habilidades a avaliar entre os candidatos a uma vaga específica. O modelo proposto foi utilizado para resolver casos de seleção de pessoal a partir do software sadgage, uma ferramenta de apoio para a tomada de decisões que resolve exemplos do problema de classificação multicritério em ordem decrescente, de acordo com as preferências da pessoa responsável por decidir. O método electre-iii se integra a esse software para construir uma relação de ordem superior difusa e um algoritmo evolutivo multiobjetivo, com o objetivo de explorar essa relação e gerar um ranking como recomendação. Este trabalho apresenta a aplicação prática dessa metodologia a um problema de seleção de pessoal que avalia um grupo de candidatos à vaga de desenvolvedor de software numa empresa no noroeste do México. Os resultados mostram que o procedimento multicritério proposto oferece ao tomador de decisões uma recomendação sobre os candidatos ao posto em ordem decrescente de preferências.
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