Correo Electrónico
DNINFOA - SIA
Bibliotecas
Convocatorias
Identidad U.N.
Publicado
Enhancing wellbeing: designing to enable desired narratives
Intensificar el bienestar: diseño para posibilitar las narrativas deseadas
Intensifier le bien-être : le design pour rendre possibles les récits désirés.
Intensificare il benessere: il design per rendere possibile le narrative desiderate
DOI:
https://doi.org/10.15446/actio.v5n2.100490Palabras clave:
Narrative, wellbeing, user-centred design, design psychology, design and emotion, autoethnography (en)narrativa, bienestar, diseño centrado en el usuario, psicología del diseño, diseño y emoción, auto etnografía (es)
narrativa, bem-estar, projeto focado no usuário., psicologia do design, design e emoção, autoetnografia (pt)
récit, bien-être., design, centré sur l’utilisateur, psychologie du design, design et émotion, auto ethnographie (fr)
narrativa, benessere, design centrato sull’utente, psicologia del design, design ed emozione, auto etnografia (it)
Recent research has looked at how products and services can enable positive narratives about those who use them and at the beneficial impact that this has on wellbeing. To date this work has focused on how users’ desired life-narratives can be identified from the products and services they most cherish and which add the greatest value to their lives. This paper reports an exploratory study aimed at taking the work to the next stage - starting with a desired set of narratives and designing a product or service that enables them. A user (n = 1) worked with the research team, using an autoethnographic approach, to identify his desired life narratives. He then designed an experience – in this case a motorcycle rally – to enable a selection of these narratives. It was concluded that the outcomes suggest that it is possible to design for a set of desired narratives. However, challenges remain in terms of making the approach scalable. A multistage approach to meeting these is outlined.
Recientes investigaciones han examinado cómo productos y servicios pueden posibilitar narrativas positivas acerca de quienes los usan y el impacto benéfico que esto tiene sobre el bienestar. Hasta ahora, este trabajo se ha enfocado en cómo las narrativas sobre la vida deseada de los usuarios pueden identificarse a partir de los productos y servicios que más aprecian y que agregan el mayor valor a sus vidas. Este artículo informa sobre un estudio exploratorio dirigido a llevar este trabajo al siguiente nivel – comenzando por un conjunto de narrativas deseadas y diseñando un producto o servicio que las posibilite. Un usuario (n = 1) trabajó con el equipo de investigación, utilizando un enfoque auto etnográfico para identificar las narrativas de su vida deseada. Luego diseñó una experiencia – en este caso un rally de motocicletas – para posibilitar una selección de estas narrativas. Se concluyó que los resultados sugieren que es posible diseñar para un conjunto de narrativas deseadas. No obstante, sigue habiendo retos en términos de hacer escalable este enfoque. Se esboza un enfoque en múltiples niveles para solucionar estos retos.
De récentes recherches ont étudié la façon dont les produits et services peuvent rendre possibles des récits positifs pour ceux qui les utilisent, et l’impact bénéfique que cela a sur le bien-être. Jusqu'à présent, ce travail s’est centré sur comment les récits sur la vie désirée des utilisateurs peuvent s’identifier à partir des produits et services qu’ils apprécient le plus et qui donnent plus de valeur à leur vie. Cette article présente une étude d’exploration dont le but est d’amener ce travail au niveau suivant – en commençant par un ensemble de récits désirés et en concevant un produit ou service qui les rendent possibles. Un utilisateur (n =1) a travaillé avec l’équipe de recherche, choisissant une approche auto ethnographique pour identifier les récits de sa vie désirée. Il a ensuite imaginé le design d’une expérience – dans ce cas un rallye de motos – pour permettre une sélection de ces récits. La conclusion fut que les résultats suggèrent qu’il est possible de concevoir des designs pour un ensemble de récits désirés. Néanmoins, des défis persistent dans le fait de rendre cette approche évolutive. L’approche est ébauchée à de multiples niveaux pour résoudre ces défis.
Ricerche recenti hanno preso in esame sia il modo in cui prodotti e servizi possono rendere possibili narrative positive per chi le usa, che l’impatto positivo che questo ha sul benessere. Fino ad oggi, questo lavoro si è focalizzato nel modo in cui le narrative sulla vita desiderata degli utenti possono essere individuate a partire dai prodotti e dai servizi che loro stessi apprezzano maggiormente e che apportano il massimo valore alle loro vite. Il presente articolo informa su uno studio esplorativo che vuole condurre questo lavoro allo stadio successivo – iniziando da un insieme di narrative desiderate e progettando un prodotto o servizio che le renda possibili. Un utente (n = 1) ha lavorato con il gruppo di ricerca usando una prospettiva auto-etnografica per individuare le narrative della sua vita desiderata. Ha progettato quindi un’esperienza – in questo caso un rally di moto – per rendere possibile una selezione di queste narrative. La conclusione suggerita dai risultati, è che è possibile usare il design per un insieme di narrative desiderate. Nonostante ciò, continuano ad esistere sfide per poter rendere questa prospettiva scalabile. Per risolvere tali sfide, si abbozza un approccio basato su multipli livelli.
Recentes pesquisas analisaram como produtos e serviços podem possibilitar narrativas positivas sobre aqueles que os utilizam e o impacto benéfico que isso tem no bem-estar. Este trabalho tem se concentrado em como as narrativas de vida desejadas pelos usuários podem ser identificadas a partir dos produtos e serviços que eles mais valorizam e que agregam valor a suas vidas. Este artigo relata um estudo exploratório voltado a levar este trabalho ao próximo nível - começando com uma série de narrativas desejadas e delineando um produto ou serviço que as habilite. Um usuário (n = 1) trabalhou com a equipe de pesquisa, utilizando uma abordagem autoetnográfica para identificar as narrativas de sua vida desejada. Depois, foi delineada uma experiência - neste caso, um rally de motocicletas - para permitir uma seleção destas narrativas. Os resultados sugerem que é possível projetar para um conjunto de narrativas desejadas. No entanto, permanecem os desafios para que esta abordagem seja escalável. É delineada uma abordagem multinível para fazer frente a estes desafios.
Descargas
Citas
Ahuvia, A. C. (2005). Beyond the Extended Self: Loved Objects and Consumers' Identity Narratives. Journal of Consumer Research, 32(1), 171-184.
Alder, J. M., Lodi-Smith, J., Philippe, F. L., & Houle, I. (2016). The Incremental Validity of Narrative Identity in Predicting Well-Being: A Review of the Field and Recommendations for the Future. Personality and Social Psychology Review, 20(2), 142-7.
Allen-Collinson, J. (2012) Autoethnography: situating personal sporting narratives in socio-cultural contexts. In K. Young and M. Atkinson (eds.). Qualitative Research on Sport and Physical Culture (pp. 191-212). Emerald.
Anderson, L. (2006). Analytic Autoethnography. Journal of Contemporary Ethnography, 35(4), 373–395. DOI
Baldick, C. (2004), The Concise Oxford Dictionary of Literary Terms. Oxford University Press.
Bauer, J., Mcadams, D., & Pals. (2008). Narrative identity and eudiamonic well-being. Journal of Happiness Studies, 9(1), 81-104.
Becher, C., Farinelli, G., Rolf-Dieter, D. & Frey, M. (2016). Advertising between Archetype and Brand Personality. Journal of Organisational Transformation and Social Change, 13(2).
Belk, R. W. (1988). Possessions and the Extended Self. Journal of Consumer Research, 15(2), 139-168.
Braun, V. & Clarke V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(3), pp. 77-101.
Braun, V. & Clarke, V. (2019). Reflecting on reflexive thematic analysis. Qualitative Research in Sport, Exercise and Health, 11(4), 589-597.
Brown C. & Augusta-Scott, T. (2007). Narrative Therapy: Making Meaning, Making Lives. Sage.
Bruner, J. (1990). Acts of meaning. Harvard University Press.
Bruner, J. (2009). Actual Minds, Possible Worlds. Harvard University Press.
Buford, B. (1992). Among the Thugs. Arrow.
Burchell, H. B. (1982). The investigator as volunteer subject. Mayo Clinic Proceedings, 57 (Suppl.), 28-33.
Burnett, B. & Evans, D. (2016). Designing Your Life: How to Build a Well Balanced Joyful Life. Penguin Random House.
Cantore, S. (2018). Co-Design, Volume III: Practical Ideas for Learning Across Complex Systems. Business Expert Press.
Cooper, A. (2004). The Inmates are Running the Asylum. Sam’s Publishing.
Davis, J. K. (2003). Self experimentation, Policies and Quality Assurance, 10(3), 175-187.
Denborough, D. (2014). Retelling the stories of our lives: Everyday narrative therapy to draw inspiration and transform experience. W.W. Norton & Co.
Dolan, P. (2019). Happy Ever After: Escaping the Myth of a Perfect Life. Allen Lane.
Dunlop, W. L., Guo, J., & McAdams, D. P. (2016). The autobiographical author through time: Examining the degree of stability and change in redemptive and contaminated personal narratives. Social Psychological and Personality Science, 7(5), 428–436. https://doi.org/10.1177/1948550616644654
Dunne, A., & Raby, F. (2001). Design Noir – The Secret Life of Electronic Objects. August/Birkhauser, London
Dunne, A., & Raby, F. (2005). Hertzian Tales: Electronic Products, Aesthetic Experience and Critical Design. MIT Press.
Dunne, A., & Raby, F. (2013). Speculative Everything: Design Fiction and Social Dreaming. MIT Press.
Ellis, C. (2004). The Ethnographic I. Walnut Creek. AltaMira Press.
Folkenflik, R. (1993). The Culture of Autobiography: Constructions of Self-representation. Stanford University Press.
Frank, A. (2009). The Constant Fire: Beyond the Science vs. Religion Debate. University of California Press.
Gandevia, S. C. (2005). Self-experimentation, ethics and efficacy. Monash Bioethics Review, 24(2), 43-48.
Gatenby, M. (2018). Co-Design, Volume II: Practical Ideas for Learning Across Complex Systems. Business Expert Press.
Gatenby, M., & Cantore, S. (2018). Co-Design, Volume I: Practical Ideas for Learning Across Complex Systems. Business Expert Press.
Gilbert, D. (2007). Stumbling on Happiness. Harper Perennial.
Gordon, D. S. (2016). Mor[t]ality and Identity: Wills, Narratives, and Cherished Possessions. Yale Journal of Law & the Humanities, 28(2).
Gosling, S. (2009). Snoop: What Your Stuff Says About You. Profile Books.
Govers, P., & Mugge, R. (2004). The effect of product-personality congruence on product attachment. In Proceedings of Design and Emotion Conference.
Griffith, K. (2010). Writing Essays About Literature. Heinle.
Grimaldi, S. (2012). Cinematic Narratives of Product Interaction Experiences. Methods for Cross-Media Fertilisation of the Design Process. En Proceedings of 8th International Design and Emotion Conference London 2012 Central Saint Martins College of Arts & Design.
Grimaldi, S. (2014). Narrativity of Object Interaction Experiences: A Framework for Designing Products as Narrative Experiences. In P. Benz (ed.), Experience Design: Concepts and Case Studies. Bloomsbury Academic.
Grimaldi, S. (2018). Design for Narrative Experience in Product Interaction [PhD Thesis, University of the Arts London].
Grimaldi, S., Fokkinga, S., & Ocnarescu, I. (2013). Narratives in design: A study of the types, applications and functions of narratives in design Practice. Proceedings of Conference: DPPI 2013: Designing Pleasurable Products and Interfaces. Association of Computer Machinery.
Guest, G., MacQueen, K. M. y Namey, E. E. (2012). Applied Thematic Analysis. Sage Publications Inc.
Gundry, R. (2006). Beyond psyche: symbol and transcendence in C.G. Jung. Peter Lang Publishing Inc.
Hamblin, J. (7 Oct 2014). Buy Experiences, Not Things: Live in anticipation, gathering stories and memories. New research builds on the vogue mantra of behavioral economics, The Atlantic. https://bit.ly/31iUe6x
Hanley, B., Bains, W., & Church, G. (2018). Review of scientific self-experimentation: ethics history, regulation, scenarios, and views among ethics committees and prominent scientists. Journal of Rejuvenation Research, 22(1), 31–42.
Hanley, B. P., Bains, W., & Church, G. (2019). Review of Scientific Self-Experimentation: Ethics History, Regulation, Scenarios, and Views Among Ethics Committees and Prominent Scientists. Rejuvenation Research, 22(1), 31–42.
Hart, K., Laville, J-L., & Cattani, A. D. (2010). The Human Economy. Polity.
Helander, M. G. (2002). Hedonomics - Affective Human Factors. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting. HFES.
Holman, H. (1975). A Handbook of Literature. Odyssey Press.
Holman-Jones, S., Adams, T. E., & Ellis, C. (2013). Handbook of Autoethnography. Routledge.
Houraghan, S. (2018). Brand Archetypes: The Definitive Guide. Iconic Fox.
Hughes, S. A., & Pennington, J. L. (2017). Autoethnography: Process, Product, and Possibility for Critical Social Research. Sage Publications Inc. Thousand Oaks.
Jimenez, S., Pohlmeyer, A., & Desmet, P. (2015). Positive Design Reference Guide. Delft University of Technology.
Jones, B. K., Destin, M., & McAdams, D. P. (2017). Telling better stories: Competence-building narrative themes increase adolescent persistence and academic achievement. Journal of Experimental Social Psychology, 76, 76-80.
Jones, R.A. (2013). Jung’s “Psychology with the Psyche” and the Behavioral Sciences. Behavioural Science, 3(3), 408–417.
Jordan, P.W. (2002). Designing Pleasurable Products. CRC Press.
Jordan, P.W., & Servaes, M. (1995). Pleasure in Product Use: Beyond Usability. In S. Robertson (Ed.), Contemporary Ergonomics (pp. 341-346). Taylor and Francis.
Jordan, P.W., Bardill, A., Herd, K., & Grimaldi, S. (2017). Design for Subjective Wellbeing: Towards a Design Framework for Constructing Narrative. The Design Journal, 20(1), S4292-S4306.
Jordan, P.W., Bardill, A., Herd, K., & Grimaldi, S. (2020). Narrative and design for wellbeing, Actio, 4, 85-107.
Jordan, P.W., Bardill, A., Herd, K., & Grimaldi, S. (2021). Enabling narrative through design. International Journal of Human Factors and Ergonomics, 8(1), 85-104
Jung, C. G., & Hull, R. F. C. (1991). The Archetypes and the Collective Unconscious. Routledge.
Kim, M., Srinivasan, D., & Zhou, X. (2019). The morphology of dignity: service storytelling and prototypes for a service design tool. The Design Journal, 22(6), 793-812.
Kirszner, L. G., & Mandell, S. R. (1994). Fiction: Reading, Reacting, Writing. Harcourt College Publishers.
Köber, C., & Habermas, T. (2017). How stable is the personal past? Stability of most important autobiographical memories and life narratives across eight years in a life span sample, Journal of Personality and Social Psychology, 113(4), 608–626.
Lichaw, D. (2016). The User’s Journey: Storymapping Products That People Love. Rosenfeld Media.
Liu, J., Dalton, A. N., & Mukhopadhyay, A. (2017). My Favourite Thing: How Special Possessions Can Increase Subjective Wellbeing, In Advances in Consumer Research Volume 45 (pp. 228-232). Association for Consumer Research.
Lupton, L. (2017). Design is Storytelling. Cooper Hewitt.
Mark, M., & Pearson, C. (2001). The hero and the outlaw: Building extraordinary brands through the power of archetypes. McGraw-Hill.
Maso-Fleischman, R. (1997). Archetypal research for advertising: a Spanish-language example. Journal of Advertising Research, 37(5), 81-84.
McAdams, D. P. (1993). The stories we live by: Personal myths and the making of the self. William Morrow & Co.
McAdams, D. P. (2001). The Psychology of Life Stories. Review of General Psychology, 5(2), 100–122. DOI
McAdams, D. P. (2003). Identity and the life story. In R. Fivush & C. A. Haden (Eds.), Autobiographical memory and the construction of a narrative self: Developmental and cultural perspectives (pp. 187–207). Lawrence Erlbaum Associates Publishers.
McAdams, D. P. (2013). The redemptive self: Stories Americans live by (Rev. and expanded ed.). Oxford University Press.
McDonagh, D, Hekkert, P, van Erp, J., & Gyi, D. (2003). Design and Emotion. CRC Press.
McDonald, M. (2004). Danger in the field: Risk and ethics in social research. Science Education, 8(5), 816-818.
McKercher, K. A. (2020). Beyond Sticky Notes: Doing Co-design for Real: Mindsets, methods and movements. Beyond Sticky Notes.
McNamara, S. (2000). Stress in Young People: What's New and What To Do. American Psychological Association
Norman, D. A. (2004). Emotional Design. Basic Books.
O’Connor, K. (2011). Personas: The Foundation of a Great User Experience. UX Magazine.
Ochs, E., & Capps, L. (2002). Living Narrative: Creating Lives in Everyday Storytelling. Harvard University Press
Overbeeke, C. J., & Hekkert, P. (Eds.) (1999). Proceedings of the 1st International Conference on Design and Emotion. Delft University of Technology.
Pieters, M., & Jansen, S. (2017). The 7 Principles of Complete Co-creation. BIS Publishers.
Randall, W. L. (2015). The Narrative Complexity of Ordinary Life: Tales from the Coffee Shop (Explorations in Narrative Psychology). OUP USA.
Sanders, E.B-N., & Stappers, P. J. (2008). Co-creation and the new landscapes of design. Co-Design, 4(1), 5-18.
Sluka, J. A. (2020). Too dangerous for fieldwork? The challenge of institutional risk-management in primary research on conflict, violence and ‘Terrorism’. Journal of the Academy of Social Sciences, 15.
Thompson, C. J. (2004). Marketplace mythology and discourses of power. Journal of Consumer Research, 31, 162-180.
Trischler, J., Pervan, S. J., Kelly, S. J., & Scott, D. R. (2018). The value of codesign: The effect of customer involvement in service design teams. Journal of Service Research, 21(1): 75-100
Tsai, S-P. (2006). Investigating archetype-icon transformation in brand marketing. Marketing Intelligence & Planning, 24, 648-663.
Vanden Poel, L., & Hermans, D. (2019). Narrative Coherence and Identity: Associations With Psychological Well-Being and Internalizing Symptoms. Frontiers in psychology, 10, 1171. DOI
VandenBos, G. R. (Ed.). (2007). APA Dictionary of Psychology. American Psychological Association.
Waters, E. A., Köber, C., Raby, K. L., Habermas, T., & Fivush, R. (2018). Consistency and stability of narrative coherence: An examination of personal narrative as a domain of adult personality. Journal of Personality, 87(2), 151-162.
Waters, E.A., & Fivush, R. (2015). Relations Between Narrative Coherence, Identity, and Psychological Well-being in Emerging Adulthood. Journal of Personality, 83(4), 441-451.
Licencia
Información sobre acceso abierto y uso de imágenes
El contenido y las opiniones incluidas en los trabajos publicados por ACTIO Journal of Technology in Design, Film Arts, and Visual Communication son de responsabilidad exclusiva de los autores para todos los efectos, y no comprometen necesariamente el punto de vista de la revista. Cualquier restricción legal que afecte los trabajos y su contenido (en cualquier formato: escrito, sonoro, gráfico, videográfico) es responsabilidad exclusiva de quienes los firman.
La Revista no se hace responsable de aspectos relacionados con copia, plagio o fraude que pudieran aparecer en los artículos publicados en la misma, tanto por textos, imágenes o demás susceptibles de protección. Por ello exige a los autores respetar y acoger todas las normas nacionales e internacionales que al respecto rijan la materia, incluyendo el derecho a cita. Los contenidos de los artículos son responsabilidad de los autores.
Los trabajos se publican con acceso libre, lo cual permite copiar y redistribuir los trabajos publicados, siempre que:
- Se cite la autoría y la fuente original de su publicación (nombre de la revista, volumen, número, números de página, año de publicación, el título del trabajo, editorial y URL de la obra);
- No se usen para fines comerciales;
- No se modifique ninguna parte del material publicado;
- Se soliciten los permisos correspondientes para reutilización o reedición del material publicado; y
- Se mencione la existencia y especificaciones de esta licencia de uso.
