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Evaluating technology intelligence system efficiency
Valoración de la eficiencia de los sistemas de inteligencia tecnológica
Keywords:
technology intelligence system, producing knowledge, decision-making, agro-industrial chains (en)inteligencia tecnológica, generación de conocimiento, toma de decisiones, cadenas agroindustriales (es)
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Formalised intelligence systems in organisations lead to identifying their technological abilities/capabilities and changes in their environment by transforming data into knowledge having strategic value. Technology intelligence systems (TIS) have emerged, involving the suitable incorporation of technology into production and entrepreneurial systems, thereby enabling their management and generating the basis for developing innovation. This article describes the work involved in defining a subsystem allowing TIS implementation to be followed-up and evaluated. The evolution of technological intelligence was thus reviewed; the pertinent literature regarding measuring TIS efficiency was analysed. A model involving the system´s main variables was then constructed; its simulation was based on implementing intelligence in several agro-industrial chains. The model´s main contributions to optimum TIS performance were then considered.
Los sistemas formalizados de inteligencia en las organizaciones permiten identificar sus capacidades tecnológicas y los cambios del entorno, a través de la transformación de datos en conocimiento con valor estratégico. El sistema de inteligencia tecnológica (SIT) surge con el objeto de incorporar adecuadamente la variable tecnológica en el sistema productivo y empresarial, permitiendo su gestión y la generación de bases para el desarrollo de procesos de innovación. El objetivo de este artículo es el de definir un subsistema que permita realizar seguimiento y evaluar la implementación de los SIT. Con ese fin, inicialmente se revisa la evolución del tema de inteligencia tecnológica, para luego analizar los fundamentos en la literatura con respecto a la medición de la eficiencia de los SIT. Posteriormente se plantea un modelo que involucra las principales variables del sistema, el cual fue simulado sobre la base de la implementación de la inteligencia en varias cadenas agroindustriales. Finalmente se plantean los principales aportes del modelo desarrollado para el desempeño óptimo de los SIT.
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Copyright (c) 2010 Luz Marina Torres P., Óscar Fernando Castellanos Domínguez, Claudia Nelcy Jiménez H.
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